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What is your company’s competitive advantage?
NEXPETY is a professional manufacturer integrating R&D, production, and marketing in the field of home automation, with over 13 years of experience in overseas sales.
- Service:OEM/ODM orders are welcomed!
- Certificates: FCC, CE, UKCA, RoHS, TELE Japan
What Is Your Minimum Order Quantity?
- Wholease Order:50 Pcs/Model
- OEM/ODM: 200pcs/model, trial order is accepted.
What shipping method can i choose? How about the shipping time?
For EU / US order, by local express about 1-3 days.
For small order, by air express like DHL, UPS, TNT, FedEx ,Aramex and etc, about 3-7 days.
For big order, by air about 7-12 days, by sea about 15-35 days.
How can you guarantee your quality?
We implement a strict quality control system throughout the production process. All materials are tested to be safe, non-toxic, and durable, and products are inspected at multiple stages to ensure compliance with international standards such as CE, RoHS, and FCC (if applicable).
Can I request samples before placing a bulk order?
Yes, we welcome sample orders. You can test the product quality, functionality, and design before making a large purchase. Sample costs can be refunded or deducted from your bulk order.
Do you offer OEM or ODM services?
Yes, we specialize in both OEM and ODM solutions. Whether you need custom logos, packaging, or product design, our experienced R&D and design team can turn your ideas into reality.
What are your payment terms?
We usually accept T/T (bank transfer), PayPal, and L/C for large orders. A 30% deposit is required before production, with the balance payable before shipment. Flexible terms can be discussed for long-term partners.
How do you handle shipping and logistics?
We work with reliable logistics partners to offer efficient air and sea freight services. Our team supports all shipping arrangements, including customs clearance and export documentation, to ensure smooth and timely delivery.
What is your delivery time?
- 3-5 working days for samples order;
- 7-15 working days for bulk order.
What if there is a problem with the goods I receive?
We offer full after-sales support. If any quality or quantity issue occurs, we will provide a quick solution, including replacements, refunds, or reshipments. Your satisfaction is our priority.